So You Think You Have Operational Resilience?

Corporate partner Richard Tall authored an article for FTAdviser titled “So You Think You Have Operational Resilience?” that discusses how businesses are affected by and respond differently to global crises, such as bank failures, war and the pandemic.

Tall covers how operational resilience can anticipate potential disruptions, the importance of understanding your customer base, and why adapting should be reasonable and achievable. He adds that operational resilience should be reviewed periodically – at least every year in this case.